Legal
information
Trademarks
The product name «Electronic Tour Guide», the Electronic Tour Guide logo and all other logos and slogans shown on this website are trade marks of Studio-O! s.r.o.
It is forbidden to use the «Electronic Tour Guide» trademarks and house style in relation to products and services of other companies in any form that may mislead customers or discredit the «Electronic Tour Guide». All trade marks that do not belong to Studio-O! s.r.o. or related companies, but are used on this website, are the property of their owners who not be affiliated with Studio-O! s.r.o., connected with Studio-O! s.r.o. in any way and/or be supported by Studio-O! s.r.o.
Copyright
All contents of this website and the media-content of the device «Electronic Tour Guide» – in particular, the text, graphics, logos, button symbols, images, sounds and compositions, digital content and other software, as well as the content arrangement and layout are the property of Studio-O! s.r.o. and Dmitry Shalnov personally and are protected by copyright law.
End-user confidentiality
In order to expand the area covered by the electronic guide and improve the service, the device records the statistics of visiting various geographic locations. These data contain exclusively the geographic coordinates, times of visit and visit frequency. No other information except for these is recorded or used.
Terms and conditions
These Terms and Conditions (hereinafter referred to as «Terms») regulate the relationship between the service provider, Studio-O! s.r.o. company («Provider») acting in cooperation with Dmitry Shalnov and the end user or partner (actual and prospective) of the company (hereinafter referred to as «Customer»). The Customer must familiarize him/herself with these Terms before placing an order.
On placing an order, the Customer has to pass to Provider the information required for facilitating the service. Transfer of any additional information is at Customer's discretion.
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1. Terms of service
The Provider rents to the Customer the interactive audio-book «Electronic Tour Guide» (with or without additional equipment) (hereafter referred to as Device) subject to conditions specified on placing the order and the payment made. The act of renting the Device to the Customer hereafter referred to as Service.
All legal responsibilities of Provider and Customer that are not explicitly specified in these Terms are as per the Law of Czech Republic and the Law of United Kingdom (in case of discrepancies of interpretation, with priority to the latter.).
Customer accepts that purchasing the Service does not transfer to him/her any rights of using the trademark, product names, logos or patents belonging to the Provider or any other company unless otherwise specified by a separate agreement between the Customer and Provider.
Customer accepts that he/she not allowed to disassemble the Device and copy its content (including direct recording of audio output), take a device outside the city, where the Device was rent, sell or rent Device to third parties as well as organize a collective listening in order to commercial gain. Customer is responsible for stealing or intentional damage of the Device as well as for copying its content or firmware (or any part of its content or firmware) in accordance with the law of the Czech Republic and international law.
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2. Confidentiality and data protection
Provider informs Customer that in order to improve the quality of Service personal data of Customer entered on the moment of booking or partnership application, the history of the correspondence as well as audio recordings of telephone conversations can be saved and stored without additional notice.
Provider affirms that all personal data of the Customer will be used exclusively for the provision of Service and will not be made public or transferred to third parties. This excludes any data transfer to third parties required for the provision of Service or for processing the payment as well, as except, for cases stipulated by the legislation in accordance with the act of the competent state bodies and / or to protect the interests of the Seller.
In case of order of demonstrational or customized version of Devices the Customer authorizes Provider for usage of any single random fragment of sound created by Provider or provided by the Customer (no more than 5 minutes) for advertising and promotional purposes.
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3. Pricing
Provider reserves the right to change prices at any time without prior notice.
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4. Order processing
Customer receives the Service at the price valid at the moment of provision. If for any reason the Service that has been booked by Customer cannot be provided (for example, because no devices are available for the specified booking period), the Provider must notify the Customer by email supplied at the moment of booking. Provider reserves the right to change the price of Service taking into account the market situation and currency rates. If Customer does not agree to a price change, he/she has the right to cancel the booking.
Service can be booked in one of the following ways: using the online booking system (referred to hereafter «Internet shop») or in person at a Rental Point
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5. Ending the agreement (end users only, special conditions exist for partners)
If Customer is unable to return the Device or returns the Device in a condition that reduces its value (for example, in case the Device is damaged or not functional), the Customer must pay pecuniary compensation to Provider. Amount of the compensation for device itself will be equal to 120 Euro for each unit. Amount of the compensation for earphones, loudspeaker, memo and map is 3 Euros and for splitter and jack-USB converter is 2 Euros for each item.
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6. Terms of payment and returns
All bookings cancelled less than 48 hours before the pick up date and time are non refundable. In case of failure to provide your ID (for verification of the customer's name and surname and registration of the booking) and the deposit at the time of receipt of the device by the Customer, as well as in case of violation of any terms and conditions set forth in this document, the booking value will not be returned. Otherwise, cancellations can be made by contacting the clients service (see contact details on the website).
Payment submitted via intermediate merchant service is refundable excluding the intermediate merchant service charge.
If Customer does not return the Device or returns the Device in a condition that reduces its value (for example, in case the Device is damaged), the Customer must pay compensation to Provider, which will be deduced from the current cost of Device.
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7. Terms of collection
Only the person specified in the booking form is allowed to collect the Device. Proof of identification is required (valid ID: passport or driving license).
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8. Disclaimers & release
Provider will in no way be liable to the Customer or any third party for any loss or damage, however caused (including through negligence) which may be directly or indirectly suffered in connection with any use of the Device and related services.
The Device and related services is provided by Provider on an "as is" basis.
Provider will not be held liable by the Customer in any way, for any loss, damage or injury suffered by the Customer or by any other person related to any use of the Device or any part thereof.
Notwithstanding anything contained in this Agreement, in no event shall Provider be liable for any claims, damages or loss which may arise from the modification, combination, operation or use of the Device.
Provider does not warrant that the Device will function in any environment. The Customer acknowledges that: a) The Device has not been prepared to meet any specific requirements of any party, including any requirements of Customer; and b) It is therefore the responsibility of the Customer to ensure that the Device meets its own individual requirements.
The Customer fully assumes all risks related to any direct or indirect damage caused by the fact of providing services to the Customer by the Provider.
To the extent permitted by law, no express or implied warranty, term, condition or undertaking is given or assumed by Provider, including any implied warranty of merchantability or fitness for a particular purpose.
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9. Final provisions
These Terms come into force on 5 January 2018 and replace all previous terms and conditions. Provider reserves the right to change Terms and Conditions without prior notice.
These Terms are established and regulated in accordance with the laws of Czech Republic.
All disputes arising from the present Agreement and/or in connection with it shall be finally decided with the Arbitration Court attached to the Czech Chamber of Commerce and the Agricultural Chamber of the Czech Republic by one arbitrator appointed by the President of the Arbitration Court.